Principles

We listen actively.  In other words we ask questions and clarify points as we listen.

In today's fast paced world listening seems to be a lost art.  Perhaps it was never an art, somehow things have changed over the past 20 years.  People have a difficult time waiting to share their opinion or idea, whether it is anonymously online or through verbal interruption in person.  This affects the way we communicate and understand.

Learn more…